This month CompTIA released updated exams for the CompTIA A+ certification, their foundation level IT professional support technician certification. The new exams, 220-801 and 220-802, have been revised and updated to reflect the growing responsibilities and newer technologies IT technicians have within their organizations.
“The IT technician’s role is increasingly more complex and sophisticated than in the days of the break-fix PC repairman,” said Terry Erdle, executive vice president of skills certification at CompTIA. “Today they are responsible for a myriad of technologies, from mobile devices and wireless to security and virtualization. The new CompTIA A+ exams reflect this reality.”
The exams consist of multiple choice questions as well as new performance-based questions that require candidates to demonstrate their ability to perform a task or solve a problem in a real-world simulation. These performance-based scenarios will cover material contained in the exam objectives and will allow for a practical application of the information covered.
As with previous A+ certification requirements, students are required to pass two exams to earn the CompTIA A+ certification. The first exam (220-801) covers PC hardware, networking, laptops, printers, and operational procedures; the second (220-802) covers operating systems, security, mobile devices, troubleshooting, and integration of computing devices in a network. The revised exam objectives are available on the CompTIA certification website.
The previous versions of the CompTIA A+ exams (220-701 and 220-702) will be available until August 31, 2013. Students currently studying for these exams are encouraged to continue their studies and to test on the 701 and 702 objectives. This includes students currently enrolled in the Career Step Computer Technician training program, which is designed around the 701 and 702 objectives. Career Step is currently revising the Computer Technician training program to meet the new 801 and 802 objectives and prepare students for the new exams. We’ll keep you posted on the revised program’s availability!